It’s important for you to go through your monthly bank statement or monitor the activity in your account through our digital banking channels on a regular basis. If you find any unauthorized charges, please contact us as soon as possible. Our customer service representatives can help you determine the source of the unauthorized activity and take the necessary action to prevent further charges.

They can also help walk you through the process of disputing those charges when applicable. For disputes, please come into the bank and speak with a CSR.